Skip to main content

Home  |  Residents

Maintenance

You will find useful information about repairs and maintenance and safety in the home.

Maintenance and repairs

Report a repair

Find out how to report a repair.

Make or change a boiler service

To make or change a boiler service call 020 8800 9606 and select option 2.

Damp, mould and condensation within your home

Discover how to identify mould and damp and how to report it to IDS

Disability adaptions

Discover how to apply for disability adaptions.

Estate cleanliness

IDS employ cleaning staff that work on different schedules to complete the internal and external areas of the estates.

Safety in the home

Read our helpful guides to keep you safe in your home and on the estate.

Safety in communal areas

See information

Fire safety

See information

E-bikes and scooter safety

See information

Balcony and window safety

See information

Electrical safety

See information

Gas safety

See information

Asbestos safety

See information

Lift safety

See information

Water safety

See information