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Moving out guide

If you want to end your tenancy you’ll need to give us advance notice and leave your home in good condition.

Ending your tenancy

If you are a resident you will need to give us 4 weeks’ notice to end your tenancy. You can do this by:

Emailing us at housing@ids.org.uk
Sending a notification on the Resident Portal
Calling us on 020 8800 9606 (Option 4)
Writing a letter to 143 Stoke Newington Road, London N16 8BP

We will ask you to give us a forwarding address and we will require the keys to be returned to us in person and the property to be left completely empty.

What do I need to do before I move out?

We will need to check the property to let you know if we need to do anything before you go. We will inspect the property during your notice period.

Thoroughly clean your property throughout

Ensure all doors are in place

Remove any nails or screws and fill any holes in walls and doors

Replace your own changes with standard fittings

Remove all personal items and dispose of household rubbish responsibly

Remove any carpets and floor coverings, shelves or fitted cupboards and any other improvements you’ve made unless we tell you they can remain

Return all keys you were issued with at the start of the tenancy, including entrance fobs, window lock keys plus any keys or cards for the meters.

Remember to check your balance and ensure you pay your rent until the last day of your tenancy